Exercise Your Right of Withdrawal

Under EU consumer protection law (EU Directive 2023/2673), you have the right to withdraw from your purchase within 14 days of receiving your goods, without giving a reason.

Please complete the form below to submit your withdrawal request. We will send you a confirmation by email without undue delay.

Withdrawal Request Form

{% form 'contact' %}

Full Name *

Email Address *

Order Number *

Item(s) to withdraw

Date goods received *

Reason for withdrawal (optional)

Submit withdrawal request

{% endform %}

Note: Some products may be exempt from the right of withdrawal. Please refer to our Refund Policy for details.

What happens next

Once we receive your request, we will confirm it by email within 1 business day. Your refund will be processed within 14 days of confirmation. Return shipping instructions will be included in our confirmation email.